
Let's Save The Date
Please review the following store policies and follow the link to book your appointment date and time. Wedding dress shopping should be one of your favorite parts of wedding planning, and we believe it should be easy and fun! So below you'll find a few details to note ahead of your appointment to ensure a personalized experience!
APPOINTMENT RESERVATION POLICY
During your appointment, you can expect personalized service tailored to you and a private bridal suite for you and your guests to enjoy. For this reason, we require a credit card on file to confirm your reserved time. There is no fee for the appointment itself (outside of our VIP Bridal Experience!), so you WILL NOT be charged unless you cancel or do not show up to your appointment. Much like we respect your time in the store, please be mindful of your appointment time. If you are over 20 minutes late, your appointment will be cancelled, and you will be asked to reschedule.
Our stores typically have a waitlist as the date approaches, and for this reason, there is a
$50 cancellation fee for all appointments cancelled within 48 hours or any no-shows. If you do need to cancel your appointment, we completely understand as plans change! We kindly ask that you give our team at least 48 hours notice if you need to cancel or reschedule. Since we are by appointment only, we appreciate your cooperation.
We strongly recommend having your wedding date and venue confirmed prior to shopping for your wedding dress. Due to high demand, we are only able to book appointments 15 months or less from your confirmed wedding date. We thank you in advance as we do our best to prioritize brides who are within the recommended shopping timeframe. Let finding the dress be the only focus during this experience!
PHOTOGRAPHY POLICY
When it comes to filming and photos, we love seeing our brides sharing their experience and 'Yes' moments in our stores. This is a special time for you and your guests, and we agree it should be celebrated!
However, we recommend saving gown photos for your top two favorite choices. We find the more time you spend taking photos, the less time you have to spend in the gown you are truly loving—not to mention it cuts down on your time to try on more gowns! Your bridal stylist will keep track of which dresses you are loving, and once you're back in your favorites, you are more than welcome to take photos on your phone! Professional cameras, ring lights, or any additional photography equipment are not allowed in the shop. Pro Tip: Ask your stylist where the best angles and lighting are in the store—they will know all the best tips and tricks for the perfect photos!
CHILDREN POLICY
We absolutely adore little ones but kindly ask that you do not bring any children under 10 years old to your appointment. This policy is in place to protect them and keep focus on YOU in finding your dream wedding dress. We have several heavy mirrors that are not securely fastened and delicate gown materials we don't want to see damaged. We want you and your guests to have fun and enjoy this special moment, and it can be distracting for all parties involved if little ones are fussy. Our shop is quaint and cozy, so loud noises travel easily, and we want to create an enjoyable experience for all of our brides.
If you have a special circumstance, please don't hesitate to reach out, and our store manager will be in touch.
FOOD & DRINK POLICY
We DO NOT allow outside food or drinks into the boutique, including alcohol. This is in order to protect all of our customers and clients from potential liability. Our goal is to protect our gowns from stains and spills, which is difficult during an appointment when our focus should be on you as the bride! We will have a champagne toast available to celebrate when you find your gown!
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If you are interested in the ultimate wedding gown shopping experience, we recommend our VIP Bridal Appointments, which will both include champagne!