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Frequently Asked Questions

We want your experience at The White Magnolia to be as lovely as possible; so here are a few tips for making the most of your day shopping with us!

DO I NEED AN APPOINTMENT TO SHOP?

Yes! All of our boutiques are by appointment only, ensuring each bride has a dedicated stylist for trying on wedding dresses and accessories. We cannot accommodate walk-ins. A credit card is required to confirm your appointment, and fees vary by location.

WHEN SHOULD I START SHOPPING FOR MY WEDDING DRESS?

We strongly recommend having your wedding date and venue confirmed before scheduling your bridal appointment. Due to high demand, we are only able to accommodate brides whose weddings are within 15 months or less of their confirmed date. Booking your venue and securing your wedding date ensures you are shopping within the appropriate timeframe for gown ordering and alterations, roughly 9-15 months from your wedding date. Once those details are in place, you can fully enjoy the experience and focus on the exciting moment of finding your dress. 

WHO SHOULD I BRING WITH ME?

Each of our stores can accommodate up to five guests for your bridal appointment. We recommend choosing your closest supporters to help keep the experience intimate, relaxed, and focused on finding the dress. If you have more than five guests, we recommend our VIP Bridal Appointments, which are perfect for larger parties looking to celebrate!

While we love little ones, we do not allow children below the age of 10 to attend New Bridal Appointments. Strollers, noise, and play can be distracting to other guests and groups, and our goal is to provide you with our full, undivided attention during this exciting time. Please inquire about our Reveal Party appointments if you are interested in inviting a tiny guest to celebrate with you!

WHAT IS THE PRICE RANGE OF YOUR GOWNS?

Prices vary by store and designer, ranging from $1,800 to $8,000, with most gowns between $2,500 and $5,000. For specific store price points, please visit the preferred location pages to view designer availability and pricing.

CAN I BRING FOOD AND DRINKS?

We kindly ask that outside food or drinks, including alcohol, not be brought into the shop. This helps us keep our gowns in beautiful condition for all brides and allows your stylist to focus entirely on you and your dress-shopping experience. When you find your gown, a celebratory champagne toast is often part of the moment, though availability may vary by location due to local regulations. For an even more special experience, including exclusive food and beverage offerings, please ask about our appointment upgrade options. We’d love to make your visit extra memorable!​
*Champagne is dependent on local ordinances and may not be available at all locations.

WHAT DRESS SIZES DO YOU CARRY?

Each White Magnolia location features a curated collection of bridal gowns designed to celebrate all body types. Our sample gowns are primarily available in bridal sizes 10–12, with a selection of styles in sizes 16–24. As a made-to-order boutique, once you’ve found your gown, we’ll take your measurements and provide our professional recommendation for the size that will fit you best.

CAN I TAKE PHOTOS AT MY APPOINTMENT?

We love seeing our brides sharing their experience and 'Yes' moments in our stores. We request that you save gown photos for your top two favorite choices, as this helps focus on enjoying the full dress-shopping experience and protecting the privacy of our stylists. Professional cameras, ring lights, or any additional photography equipment are not allowed in the shop.
 
Please be mindful that filming is prohibited unless previously approved by our marketing team. If you are interested in filming your appointment, we are happy to share our privacy and consent agreements before booking that protect everyone in the store.

IS TIPPING MY STYLIST EXPECTED AT CHECKOUT?

At The White Magnolia, you can always expect a personalized and unique experience. If you feel like your stylist went above and beyond to make your appointment special, and feel so inclined to leave gratuity, it is always appreciated but not expected at checkout. All tips will go directly to your stylist.

WHAT IF I LIVE OUT OF STATE?

Not a problem! Once your new dress arrives and passes through our quality control, we're happy to ship your dress to wherever you call home.

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